F.A.Q.
Here is a list of the Frequently Asked Questions for which you can find answers:
Q: Why am I required to schedule time in order to visit La Bijouterie?

A: Scheduling time to visit us at La Bijouterie does a couple important things:

1) It offers us the opportunity to give you the 1:1 attention you deserve. You can ask questions and we are able to listen to exactly what you’re looking for, uninterrupted.

2) It helps us keep costs low and our pricing extremely competitive since we don’t have to hire multiple sales reps available for walk-ins. These savings are then transferred to our customers.

Q: Will I be pressured into purchasing something from your store if I make an appointment?

A: Absolutely not! We have learned from years of experience in the industry that pressuring someone as they’re trying to make one of the biggest decisions of their lives benefits no one. Appointments are a time for you to ask questions, share your thoughts, and for us to listen and share our years of industry knowledge with you.

As a first step, we ask that you book a 15 minute browsing appointment so we can show you a few samples and learn more about what you’re looking for. If from there you’d like to move forward with pricing and customization, we offer a 30 minute Phase 2 appointment.
We want our customers to leave feeling delighted with the experience they’ve received, never pressured.

Q: Why are there minimal samples available in the store?

A: La Bijouterie prides itself on specializing in custom jewelry. We believe that the piece you choose should be as unique as your love which is why the majority of our jewelry is created from scratch, bringing to life you and your partner’s vision. Having less inventory also helps us keep costs down.

Q: What is the benefit of shopping with La Bijouterie versus a large online diamond store?

A: One word - quality. Both with regard to the diamond itself, and the customer experience you are receiving. Most online diamond companies enable you to search by the 4 C’s- Cut, Clarity, Carat and Cost. Even searching by ideal cut, grade, clarity, carat and cost will render you a vast amount of results - some thousands of dollars apart from one another. How are you then able to make an educated decision on which diamond is best? Especially since it is a blind purchase.

At La Bijouterie, we believe the internet is a great place to buy everyday items at a discount, but not a diamond that will someday be a family heirloom. We work with you to find the perfect diamond for your budget and for your love. We only work with the top diamond retailers in the industry and only cut corners when it’s necessary to create your ideal diamond shape.

When it comes to customer experience, you can rest assured that your satisfaction is our utmost concern and that your happiness is our singular focus. Online stores do not offer any quality guarantee and you’re left in the dark to fix the issue yourself, sometimes costing thousands of additional dollars. At La Bijouterie, if there’s something you’re not happy with, it’s our mission to fix it and ensure you continue to be happy with the item you purchased, in order to maintain a lifelong relationship with you.

Have an additional question that wasn’t answered here? Email us at here or schedule some time with us.

Q: Why should I purchase my diamonds from La Bijouterie vs. an online retailer?

A: Although initially it may seem like you’re getting a better deal on a diamond by purchasing it online, it usually ends up being far from the case. Just the fact that you must make the decision of which diamond to choose is already such daunting task for a person that has no knowledge of diamonds. It takes years for a diamond dealer to understand the industry — how can you be expected to by simply reading some results online and visiting a couple of jewelry stores? Not to mention the lack of customer service that comes along with making one of the most important purchases of your life.

We encourage clients considering the online route do conduct a little experiment…

Steps to follow:
1) Go to a well-known online diamond retailer website.
2) Enter in the same carat, color, clarity, and cut filters (the 4 C’s). If you’re unsure where to begin, we recommend entering in a carat weight of 1.00, color G, clarity VVS1, and excellent Cut.
3) Notice the results are vast even though these diamonds have the exact same specifications, but their prices range by the thousands.
4) Which one should you choose and why?

The idea of this exercise is to simply show you how complicated it is to choose a diamond. At La Bijouterie, we love helping customer find the exact diamond that fits any budget and any style. Book an appointment today!

Q: Man made diamonds vs naturally occurring diamonds - what does it all mean?

A: You might be wondering what the difference is between a man made (or lab made) diamond verses a naturally occurring one, and the answer is quite simple. A man made or lab made diamond is omitting the timelessness and everlasting value a naturally occurring diamond possesses. It takes away the precious scarcity and value that has made today’s diamonds so popular and desired. Although to the naked eye, these so-called diamonds may look real, they are quite fake and unfortunately do not hold their value. Imagine years later passing down a lab made stone...one that no longer holds its value due to how common it is to create. Now imagine passing down a family heirloom diamond, one that no matter how old or dusty it becomes, remains timeless. A prized treasure for generations to come. It’s the scarcity and naturally occurring timeless beauty you are purchasing when you seek out a precious diamond gem.

Q: What about the eco-friendliness and environmental consciousness of lab made diamonds?

A: This is a common misconception about lab made or man made diamonds. You see, in order for a lab made diamonds to be created, it actually involves more chemicals and electricity consumption and is worse for the environment than those that are naturally occurring. Also, this topic rarely touches on the communities in Africa that heavily rely on the diamond business for their wellbeing - it is often their family business. At La Bijouterie, we never work with conflict diamonds. We strictly work with ethically sourced GIA certified diamonds, and you will receive a GIA certificate and appraisal with your jewel. We’ve worked in the diamond wholesale business for generations and only work with trusted and ethical sources.

Q: If I’m against buying diamonds, then what is the best alternative?

A: If you are against buying diamonds, then you should definitively not even consider buying a lab grown diamond, as they are incredibly overpriced. Today’s diamond margins have dropped between 10-15% but lab grown diamonds margins are well above the 200%. The best alternative would be Moissanite, or perhaps a diamond is simply not in your repertoire of jewelry taste. In that case you may enjoy looking at a sapphire, emerald, ruby, or other colored diamond gems. We are happy to walk you through our selection of precious stones to help you find the one that speaks to you.

If you should have a question that is not covered in one of the FAQs above, please do not hesitate to contact us.

Visit La Bijouterie
1931 Union St., 
San Francisco, CA 94123

Tel.: (415) 775-6622

Hours: 
Mon.:  Closed.
Tue. & Thu.: 11am to 7pm
Wed. & Fri.: 11am to 6pm
Sat. : 11am to 5pm
Sun.: 12pm to 4pm
Last Sunday of each Month: Closed

 

Jewelers of America

Ethical Jewelry Pledge